The Executive Director is responsible for the day-to-day management of Pay-It-Forward House, NFP (”House”). The salaried position is based on an average work week of 25-30 hours. The position includes four (4) weeks of paid vacation time each fiscal year in addition to paid Federal holidays. The Executive Director has overall responsibility for guest relations and facility operations; volunteer management; human resources; financial management; and marketing and public relations. The Executive Director reports to the Board of Directors, specifically to the Board President.

• Ensures that guests receive high quality services in keeping with the House mission. Supports the needs of guests through efficient House operations, policies and procedures. Manages communication with Kindred Hospital, and other medical facilities in the area, to promote mutually beneficial responsiveness to patients’ family members/friends.
• Provides overall management of volunteers, including orientation, training and supervision of daily volunteer activities and encouragement and support of area chair persons.
• Supervises paid staff (including part-time administrative assistant, night and weekend on-call managers) and maintains accurate job descriptions for those positions; ensures that at all times staff members are knowledgeable of and fulfill their job responsibilities. Conducts employee annual performance evaluations and recommends salary changes to the Board of Directors.
• Develops annual operating plan and budget for Board approval. Manages implementation thereof, including all fundraising activities, expense controls and any capital plans which may arise from time to time.
• Oversees community relations (including traditional media and social/electronic media) and strategically cultivates relationships with foundations, corporations and public entities that support the House’s mission.
• Maintains effective relations with the Board.
• Performs other duties which may be assigned from time to time by the Board.

• Strong operating, management, financial and interpersonal skills.
• Confidence in speaking in front of groups; excellent written and verbal communication skills.
• Strong leadership, motivational and organizational skills.
• Ability to establish and meet goals and objectives that are consistent with the House’s mission and objectives as defined by the Board.
• Experience in not-for-profit management, i.e., fund raising, event management, volunteer management, community relations, etc.
• Availability on evenings and weekends to attend meetings, events, community events and cover on-call responsibilities.

• Bachelor’s degree and/or equivalent experience.
• Supervisory and business experience.
• Courteous, calm and confident manner, kind and caring heart, and hospitality experience.

The Pay-It-Forward House is an Equal Opportunity Employer

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