FREQUENTLY
ASKED QUESTIONS
How
do I secure overnight accommodations?
Admission
to the House for an overnight stay requires a referral by a staff member
at Kindred Hospital. Ask the receptionist at Kindred Hospital. She/he will
refer you to the appropriate person for assistance.
Once
your loved one is admitted to Kindred and you have the completed referral
form, you must tour the House in person to make sure you are comfortable
with its layout and rules. The volunteer on duty will then either
offer you a room or offer to put you on the waiting list. Rooms are
provided on a first-come, first-served basis from the waiting list.
How
do I secure overnight accommodations?
Admission
to the House for an overnight stay requires a referral by staff
from the treating facility. Ask the receptionist. She/he will refer you to
the appropriate person for assistance. Your patient must already be
admitted for treatment to obtain a referral. You are welcome to visit
Pay-It-Forward House if you are checking out a hospital prior to
admission, but the referral process will only be done once the patient is
in treatment in DeKalb County.
Once
you have the completed referral form, you must tour the House in person
to make sure you are comfortable with its layout and rules. The volunteer
on duty will then either offer you a room or, if the House is full, will
work with you to try to find other accommodations in the local community.
Rooms are provided on a first-come, first-served basis from the
waiting list.
Can
I reserve a room?
Sorry,
no.
Plans often change unexpectedly, so rooms are provided on a first-come,
first-served basis from the waiting list. This enables us to serve more
people. If the House is full, we will work with you to find other
accommodations.
How long can I
stay?
Because
our mission is to provide respite, stays are limited to three weeks when
there is a waiting list. We think this will give you time to settle in,
rest up, support the patient's healing and figure out other options. If
there is no waiting list at the end of your three-week stay, we will
extend your stay by one-week increments. If there is a waiting list, we
will discuss other options available in the community with you. We will
advise you when a waiting list develops.
What
does it cost to spend the night?
Overnight guests are asked to contribute $5.00 per night to help cover the
operating expenses of Pay-It-Forward House. This small amount does not
come close to covering the cost of our operations and many guests actually
contribute $20.00 - $40.00 per night. .
What
are the check-in and checkout times?
Volunteers
are on duty for tours, check-ins and check-outs from
11 a.m. to 6 p.m. Mon.–Thurs.
11 a.m. to 2:30 p.m. Fri. & Sat.
Sunday by appointment
How will I be notified if a room becomes
available while I'm on the waiting list?
The Executive Director will call you at the number you provide when you
place your name on the waiting list. She will leave a message giving you
until
11:00 a.m.
the next day to contact her and confirm that you are coming or turn down
the offer. If she does not hear from you by that deadline, the room will
be offered to the next person on the waiting list.
If
I have stayed in the House for three weeks, can I come back later?
You are welcome to put your name back on the waiting list.
What if
I have to go home once I've gotten a room as an overnight guest?
If
you need to go home to pay bills or attend to other matters during your
stay, you may leave your things in your room and be absent for one (1)
night. We ask that you NOT take the keys out of town with you; just leave
them at the desk. If you choose to leave for longer than one night, you
will need to remove your things, so another person can get some rest just
like you have. We cannot hold the room for you, but you are welcome to put
your name back on the waiting list if you leave.
What
does the House offer if I drop by during the day?
Whether your loved one is getting a bath, doing therapy or just sleeping
soundly, our House is a great place to unwind and recharge. Come enjoy
complimentary:
-
coffee
and soft drinks
-
homemade
cookies
-
couches
for taking naps
-
books
to read
-
shower
facilities
-
and
more!
Volunteers
are on duty from:
11 a.m. to 6 p.m. Monday-Thursday
11 a.m. to 2:30 p.m. Friday & Saturday
If
you have dropped by for a visit and the volunteer has to leave, we will
ask you to return to the Hospital at that time.
What
does it cost to use the House during the day?
There
is no charge for drop-in visitors, but we will happily accept any donation
you choose to make.
Can I take a shower at the Pay-It-Forward
House if I’m not staying overnight?
We would be happy to provide you with towels and toiletry items so you can
freshen up if you wish. Just ask the volunteer on duty.
May I
use my computer at the Pay-It-Forward House?
You
are welcome to plug in your laptop at the House. There is a wireless
network if your machine is so equipped. We also have a laptop in the
family room from which guests can check their email. Parental controls are
installed. Please note that using the computer for pornography or other
inappropriate activities is grounds for dismissal from the Pay-It-Forward
House and refusal of re-admission.
(If
for some reason there is no service at the House, the volunteer on duty
can tell you how to get to the Public Library where they will be happy to
let you use a computer with internet access.)
Are
contributions to the Pay-It-Forward House tax-deductible?
Yes! We are a 501(c)3 institution and all donations are gratefully
accepted and tax-deductible to the amount allowed by law.
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